Over the past three years, the iPhone has become one of Apple’s flagship products, a cash cow of sorts. The iPhone 3G & 3GS have received praise for the handsets’ revolutionary design and build quality. With the announcement of the iPhone 4, Apple saw record breaking pre-order and first day sales. Apple found themselves at the center of every media outlet’s attention and Consumer Reports rewarded Apple’s latest iPhone with the highest rating ever given to a smartphone. Their recommendation was quickly retracted as issues with the handset trickled in over both Engadget and Gizmodo just hours after the iPhone 4 hit shelves. Apple could no longer ignore the issue.

by Erik Tollefsrud  |    erik@fndtn.com 
Here are a few helpful insights to prepping yourself or your computer before making the journey into The Foundation’s Repair Depot.
Do I need my AppleCare information?
Assuming you purchased AppleCare within the first year of purchasing your Mac, the only time you should need your AppleCare information is when Apple’s database [...]

By Erik Tollefsrud |    erik@fndtn.com 
Every Apple product comes with a one year limited warranty and with every computer that Apple sells, the consumer has the option of purchasing AppleCare Protection Plan which extends the one year warranty out to a full three years. Like typical warranties, AppleCare Protection Plan is often chosen to protect [...]